Submit a Support Ticket

Lexbe’s technical support ticketing system operates 24/7. Tickets are triaged based on the urgency of the issue, and date and time of receipt. All tickets are guaranteed a response within 24 hours of submission.

If you require immediate assistance, please contact our Technical Services Team directly at +1 (800) 401-4710.

Tips for Speedy Issue Resolution

  • Provide as much information as possible to speed issue resolution

  • Reference specific documents by copying and pasting the URL from the document viewer

  • Include Bates number if applicable, as well as OS and web browser used

Complete the form below to initiate a technical support ticket with Lexbe.

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Lexbe Help Site

The Lexbe eDiscovery Platform (LEP) Help Site includes load file specifications, supported file types and other technical notes, as well as step-by-step instructions for completing various tasks in the platform.

Managed Services

Data exceptions, data handling issues, and matters involving services offered through Lexbe Managed Services should be directed to our Professional Services Team. Professional Services are available on-demand and performed by Lexbe’s CEDS-certified eDiscovery Experts. Hourly rates apply.

Schedule a Personal Demo, Price Quote, or Expert Consultation

To schedule a personal demo, get a price quote, or free consultation, please complete this form below and one of our expert sales professionals will contact you. If you prefer, you can contact us directly at 1-800-401-7809 x22 or at [email protected].

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